Feature · Reports
Restaurant reports that count the covers you could not seat
Every system can tell you how many people you fed. The more useful number is how many you sent away, on which nights, and for what reason — because that is where next month's covers are hiding.
Reports cover any week, month or year, and come with the one monthly price.
What happened
Covers and chairs
Covers served, and chair utilisation: how much of the seating you had was actually sat on, over the hours you were open.
Turns and party size
How many times each table turned and the average size of a party — the two numbers that tell you whether a room of four-tops suits the people who come.
No-shows and walk-ins
The no-show rate across the period, and the share of the trade that walked in without booking.
What did not happen, and why
Each booking the system could not accept is counted with its reason:
- No table free for that party at that time.
- The pacing ceiling for that window was already reached.
- The restaurant, or the room they asked for, was closed.
- Too late — the online book had already closed for that sitting.
Lots of “no table” on Friday at 19:30 says one thing; lots of “pacing” says your kitchen, not your room, is the limit. They call for different fixes.
Who changed what
Every change — a booking moved, a table cancelled, a rule edited — is recorded with the person who made it and when, and kept for two years. When a regular says they booked for eight and the diary says six, the answer is a line in the log, not an argument at the door.
Questions about the reports
Do the reports show takings?
Yes, in the sales reports beside them: takings, bills, covers, averages, the dish mix, the busy hours, kitchen times, voids and payment methods for up to 92 days, with CSV files for your accountant. Slotora does not connect to another till, so sales rung up on a till you already have are not in them.
Can I see which channel bookings came from?
You can see walk-ins against booked tables, and where online bookings came from: give each copy of your booking link its own word — ?src=instagram in the bio, ?src=website on your site, the printed QR card counts itself as qr — and the report splits the bookings by it. Nothing books through Google or Instagram themselves; these are your own links, counted.
How far back does it go?
Pick a week, a month or a year. The change log keeps two years of history.
Your first month's numbers, from opening day
One e-mail when Slotora for restaurants opens in the UK or Ireland.
Tell me when it opens