Digital consent forms for Canadian salons, signed before the client arrives
A lash client confirms her patch test, a brow client lists her medication, a waxing client signs the aftercare sheet — on her own phone, before the appointment. The answers and the signature land on her profile with a record of exactly what she was asked. Here is also what a Slotora form is not, which matters if you are a regulated health practitioner in Ontario.
Send your first form — 14-day trialWhat a form in Slotora does
Start from a template or write your own, attach it to the treatments that need it, and let it go out on its own.
Sent by email, ahead of time
Switch auto-send on and the form is emailed two days before the appointment by default, or on the next run if the booking is already closer than that. In Canada it goes by email only.
The right form for the right service
Attach a form to a treatment, so a tint booking asks about the patch test and a facial asks about skin and medication. Questions can unfold only when an earlier answer makes them relevant.
A signature that can be traced
The client signs with a finger and types her name. Slotora keeps the moment, her device's address and browser, and a copy of the exact wording she saw, so a later edit to your form cannot change what she agreed to.
Templates to start from
Patch test, medical history, consent waiver, facial consultation, aftercare acknowledgement and foot care, each editable before you use it.
Asked again when it goes stale
For a treatment where consent should be renewed, set how many months it holds. Until then the client is not asked again; after that, the next booking sends the form.
Seen only by who treats her
Form answers are shown to the owner, admins, managers and the colleague treating that client. Another colleague opening the booking does not see them.
PIPEDA, PHIPA and what a form here is not
For most salons, consultation answers are personal information covered by PIPEDA, or by Alberta's or British Columbia's own private-sector law if your business operates only in that province. The duties are yours as the business: collect what the treatment needs, keep it safe, and let a client see what you hold. Slotora helps with the last two — access is limited to the people treating her, the form link stops working thirty days after it was sent, and the record is on her profile when she asks.
Health information is where it gets specific. In Ontario, the Personal Health Information Protection Act puts its own duties on health information custodians, and Ontario's privacy commissioner lists massage therapists among them; a registered massage therapist working inside a spa is still one. New Brunswick, Nova Scotia and Newfoundland and Labrador have health privacy laws of their own as well.
Slotora's forms were built for salon consultations and consent, not as a clinical record system. We do not describe them as meeting PHIPA, we have not written a PHIPA agreement for custodians, and the data is stored in London, England, not in Canada. If you are a regulated health practitioner keeping health records for your college, use a system built for that; Jane App, for example, describes itself as practice management software for health and wellness clinics.
Before you move your paper forms over
Four limits that matter more in Canada than elsewhere.
- No form link by text
- Texts to Canadian numbers are not sent yet, so a client without an email address on her booking does not receive the form ahead of time. Ask her to fill it in on arrival instead.
- Not a clinical record
- Regulated health practitioners with record-keeping duties under their college or under PHIPA should not rely on Slotora forms as their health record.
- Records are kept outside Canada
- The database is in London, United Kingdom. A client or an employer that requires Canadian storage will not get it here.
- A signed waiver is not a legal guarantee
- Slotora records what the client was shown and what she signed. Whether a waiver holds in your province is a question for a lawyer, not for the software.
Setting up your first form
Ten minutes, most of it reading your own questions back.
01
Pick a template
Choose the closest one and change the wording to match how you speak to clients.
02
Attach it to the treatments
Only the services that need the form will send it.
03
Switch on auto-send
Keep the default of two days ahead, or change it.
04
Book yourself in and fill it in
Read the email, sign on your phone and open your own profile to see what was saved.
Questions about consent forms in Canada
How do clients receive the form?
By email, with a link that opens the form on their phone. Text delivery is not available for Canadian numbers yet.
Is a Slotora form PHIPA compliant?
We do not claim it is. Slotora is built for salon consultation and consent, stores data in London, and has no PHIPA agreement for health information custodians.
Can I change a form after clients have signed it?
Yes. Each signed form keeps a copy of the wording the client saw at the time, so your edit applies only to future forms.
Who on my team can read the answers?
The owner, admins, managers and the colleague treating that client.
How long does a form link work?
Thirty days after it was sent. After that, send a new one.
Sources
The regulators' own pages, read on the day shown.
- Privacy Commissioner of Canada (OPC) — substantially similar provincial and health privacy laws — https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/02_05_d_15/ · Read on
- Information and Privacy Commissioner of Ontario — Health information custodians working for non-health information custodians — https://www.ipc.on.ca/sites/default/files/legacy/Resources/fact-11-e.pdf · Read on
- Jane App — home page — https://jane.app/ · Read on
Retire the clipboard
Pick a template, attach it to one treatment and send it to yourself before the next client gets it.