Help centre
Slotora Help Centre — setup and how-to, step by step
From your first booking to WordPress embeds and promotion codes. Can't find it? Ask us — a human replies.
Getting started
Getting started: your first booking in 15 minutesThe complete setup path from empty account to first booking: services and prices, working hours, brand colours and logo — then sharing your booking link.Customise your booking page & linkSet your brand colour, logo, cover photo, description, gallery and reviews so the Slotora booking page looks unmistakably like your own business.Per-person payments: every team member paid into her own accountTeam members who work for themselves can connect their own Stripe account, so their clients pay them directly and the money never passes through the salon.Import your clients from Fresha, Booksy, számlázz.hu or a spreadsheetSwitch in a day: bring your client list over from Fresha, Booksy, an invoicing program or any Excel or CSV file. Columns are matched for you, and running it again only fills in what is missing.Set up your team: rotas, photos and staff loginsSet per-staff working hours, split shifts and date exceptions, add staff photos to your booking page, and give team members their own limited login.What Slotora costs, and where your money goesSlotora is free and takes 0% of what your clients pay. What is optional and paid, and exactly how the money from a booking reaches you.Credits: one balance for your texts and picturesOne balance pays for text reminders and AI pictures. What each one takes, where to top up, why nothing expires, and what a text costs in your own market.Tutors, coaches and childcare: lessons, passes and hourly bookingsSlotora also works for people who teach, train or look after children: regular lessons and passes up front, hourly and per-child pricing, visits at the family's address or online, and the check before a childcare page takes bookings.Getting help: Nita, a problem report, and other ownersWhere to turn when something is unclear or not working: the assistant in your admin, the problem report that reaches us with the details already filled in, and the Hungarian owners' Facebook group.Setting up your services: price, duration, buffers and extrasEverything on a service: price and duration, buffers, group classes, the days it runs, its own deposit, photo and colour, optional extras, and who can book it.Working hours, days off, holidays and blocked timeYour weekly hours and split shifts, a day that is different (including opening a day you normally have off), public holidays, time off, blocking an hour from the calendar, and pausing online booking.Exporting your data and closing your accountDownload your clients, bookings and services whenever you like, and what happens — at once and for good — when you close your Slotora account.Who can do what: owner, admin and staff loginsWhat an owner or admin can do, what a staff login can see and do, how to give someone a login, and what happens when a team member leaves.Signing up and the setup wizard — and why a phone's browser sends you to the appFrom sign-up to a bookable page: the confirmation email, the first questions about your business, the setup steps, and why setup continues in the app when you open it in a phone's browser.
Your website
Add Slotora booking to a WordPress siteThree ways to take bookings on a WordPress site: a simple button, a popup widget, or a full embedded booking page. No plugin and no developer needed.Add Slotora booking to a Wix siteStep by step: add a booking button or embed the whole Slotora booking flow into a Wix site using the Embed HTML element. No plugin, no developer.Squarespace, Shopify & other site buildersExactly where to paste the Slotora booking snippets in Squarespace, Shopify, Webflow, Jimdo and other website builders — no plugin or developer needed.
Marketing
Take bookings from Instagram, Facebook & GoogleStep-by-step: add your booking link to your Instagram bio and Facebook 'Book now' button so clients book straight from your social profiles.Get a 'Book' button on Google (Search and Maps)How to put your booking link on your Google Business Profile so clients book straight from Google Search and Maps — what to do first if the field is missing, and what Reserve with Google is.Sell gift cards and session passesSet up gift cards and multi-session passes, and see exactly how codes are issued, emailed to the buyer, and redeemed with that code at the next booking.Run promotions with coupon codesCreate percent-off or fixed-amount coupon codes with expiry dates and usage caps, and see where clients enter them during the booking flow.Automations & loyalty: bring clients backSwitch on review requests, rebooking nudges, win-back messages, birthday greetings and loyalty points — then send a newsletter to the right clients.Social posts and your weekly free-times pictureMake a ready-to-post picture for Instagram or Facebook in seconds — how many you get, what the weekly free-times poster shows, and how to share it.Reviews: how they arrive, replying, and hiding oneHow guests leave a review after a visit, how to reply in public or take a review off your booking page, and how review requests bring them in.Refer a salon: what you both getInvite another business with your own link. When the salon you invited takes its first real guest booking, you both get 400 credits.
Nita (AI)
Nita: what your AI does, what it costs, and how to stop herThe whole AI in one page: what is free, what is charged per use in credits, what Nita may do on her own, what she asks you about first, what she will never do — and the button that silences her instantly.Nita on your booking page: answering guests while you workThe chat your clients see: what she answers on her own, how she knows your real availability, how she hands over to you, and how to make sure she sounds like your salon.The rebooking list: who has quietly stopped comingEvery morning Nita works out each client's own rhythm, spots who is overdue against it, and hands you a short list worth writing to — with the message already drafted.Posts and newsletters: from blank page to publishedHow Nita writes a post or a newsletter in your language and tone, and how it gets onto Facebook and Instagram.The phone receptionist: answering while both hands are busyNita answers your salon phone, books and moves appointments in your diary, and sends your usual confirmation — paid for in prepaid minutes, on its own fixed price.
Daily use
Take card payments: set up Stripe step by stepConnect your own Stripe account to take deposits, full prepayments and no-show fees — the money goes straight to you, Slotora takes 0%.Take payment at the counter: cash, your own card machine, or a QR codeEvery booking shows what the client still owes. Record cash or a payment on the card machine you already own — or show a QR code they scan and pay on their own phone.Send your invoices to Xero automaticallyConnect your own Xero organisation so every paid or completed booking becomes a proper invoice in your accounts — your numbering, your VAT, your accountant's usual view.The no-show toolkit: reminders, policies, waitlistEvery Slotora tool that protects your calendar from no-shows and late cancellations — reminders, deposits, cancellation windows, waitlist and block list.Recurring appointments & multi-service bookingsBook a regular's next six visits in one go, and let clients book several services back-to-back in a single appointment without gaps in your diary.SMS reminders: how they work and how to switch onSlotora is free — SMS is optional and pay-as-you-go. Here's how to turn on text reminders and only ever pay for what you send.Digital forms: consent forms before the visitCollect medical history, patch-test answers, consent and e-signatures automatically before your client arrives — sent by email or SMS, saved to their record.Stock: count what you use, not just what you sellSet up products, tell each service what it consumes — whole packs or millilitres — and let completing an appointment take it off the shelf. Plus low-stock warnings, stocktakes and what each service really leaves you.The Slotora app on your phoneYour diary, your client book and the counter in your pocket — the same account and the same data as the web, live, with nothing to sync.Connect your calendar: never be double-booked againConnect Google Calendar, your iPhone (iCloud) calendar or Outlook in a few steps, so your Slotora appointments appear in it and whatever is already in your own calendar stops being offered to clients.When a client does not turn upWhat happens when you mark a booking as a no-show: the fee and when it is charged, the waiting list, the client's record and the block list.Letting clients cancel or move their own bookingEvery confirmation email has a link that lets the client move or cancel the booking on their own — moving up to a deadline you choose, cancelling until the appointment starts.Receipts and NAV reporting in HungaryWhat a Hungarian salon has to report to NAV about receipts since September 2026, what Slotora issues and sends on your behalf, and the other ways to do it.Overlapping bookings: two clients at once, a taken time, processing time, and booking outside your rulesCan a booking go on top of another? Yes, two ways: processing time frees the middle of a treatment for someone else, and a booking you make yourself can overrule your own rules.Changing a booking's price or adding extras: when the client pays more or lessAdd an extra to a visit, or change its price up or down, from the booking's payment summary — the limits, who can do it, and what happens at the counter when more is paid than owed.Booking requests: approve a booking before it is confirmedLet guests ask for a time and decide yourself: how approval mode works, what the guest is sent, how to approve or turn down a request, and how a visit with several services is handled.Which free times guests see: no idle gaps between bookingsChoose whether guests see every free time or only the ones next to your bookings, fill the days already started this week first, and see which day your booking page opens on.Tap to Pay: taking a card on your phoneTap to Pay lets a client pay by holding their card or phone against yours, with no card machine. It works in the Slotora app on Android phones and on iPhone. How to take a payment, what you need, and where the money goes.New clients: the form on the web and in the appAdd someone who phoned or walked in: what the form asks for, what goes on their record afterwards, and how the app's New client screen works from version 1.0.21.Emails to your guests: which one goes when, and how to add your own wordsEvery email Slotora sends your guests on its own — confirmation, booking request, reminder, new time, cancellation, waitlist — when each goes out, and how to add your own words, font and text size.A price change from a date: raise a price from 1 November without touching what is bookedSet a service's new price and the day it starts. New bookings for that day and later get the new price; appointments already in your diary keep theirs.Booking rules: shortest notice, how far ahead, start times and cancellingThe rules that decide when guests may book online: the start-time step, the shortest notice, how far ahead, the cancellation deadline, and where the late-cancellation fee lives.The client profile: caution notes, tags, photos, blocking and removingWhat you can keep on a client — allergies shown in red, notes, tags, birthday, before-and-after photos, marketing consent — and how blocking and removing a client work.The calendar: day, week and month, quick booking, moving and blocking timeHow the calendar works: its three views and what the marks mean, booking straight from an empty time, dragging a booking to a new time, blocking time, and the list of every booking.Working with a booking: approve, arrived, completed, no-show, cancel and moveEvery button on a booking and what it sets off — approving a request, arrival, completion, no-show, cancelling, moving to a new time or to a colleague — and what staff logins may do.Notifications: what reaches your phoneThe Notifications page, which events reach the Slotora app on your phone out of the box, which ones you can switch on, and whose phones get them.Reports, the CSV export and the day-end closeWhat the Reports page shows for the last 30 or 90 days or this month, what 'booked' and 'collected' mean, the bookings export, and how the day-end cash count works.