Nita: what your AI does, what it costs, and how to stop her
The whole AI in one page: what is free, what is charged per use in credits, what Nita may do on her own, what she asks you about first, what she will never do — and the button that silences her instantly.
Slotora is free, and so is Nita answering your guests. There is no AI subscription and there are no packages to choose between: what she MAKES for you is paid for one action at a time, out of credits, because every drafted post and every drawn picture costs real money to produce. She is one assistant across your booking page, your inbox, your marketing and your diary — not four separate robots — and she works under rules you can read in a minute.
What is free and what is charged
- She answers your guests, free. On your booking page, in the guest's own language, with your real availability in front of her — and she takes the booking herself. It costs nothing and it is OFF until you tick it on in your settings; one tick is the whole of it.
- She writes for you, per use. Campaign and post copy in your language and tone, the picture that goes with it, the poster, and the list of regulars worth winning back. Each action is charged in credits and the price is on the screen before you press the button, never discovered afterwards from a balance that went down. Some of what she can write is built and has no credit price set yet, and until one is set the software refuses it for every salon, ours included — there is no package that unlocks it, because there is no package.
- She never sends for you. A campaign, a post and a discount are all buttons you press — she prepares, you decide. The one exception is 'Tomorrow's empty hour, posted for you', which posts a freed slot to your Facebook Page only if you switch it on.
You top up credits yourself from your admin on the web or in the app: card details go to Stripe, never to us, and the moment the payment clears the balance is there. No email to support, no waiting for somebody to switch it on at our end. There is nothing to cancel, because there is no subscription — credits you have bought never expire, and if you never press anything you are never charged.
Green, amber and red: what she may do alone
Every action Nita can take sits in one of three bands. The band decides what may ever happen on its own, and it is about damage rather than about money: a salon with a thousand credits still has not agreed that the AI may issue a refund.
- GREEN — on its own: appointment reminders, and offering a freed slot to your waiting list. Review requests, rebooking nudges, birthday greetings, win-back messages and loyalty points run on their own too, each once you switch it on. Reading, drafting and answering questions are green as well.
- AMBER — asks you first: writing to a client, offering an empty slot, publishing a post or a campaign. She prepares it and you press send. The win-back discount goes without you only when you set the ladder yourself.
- RED — never on its own, for anybody: refunds, price changes, deleting anything, paying anyone. No amount of credit unlocks these, and there is no setting that turns this off.
The stop button
The top of the Nita page in your admin has a 'Pause AI' button. Pressing it stops every AI action immediately — mid-day, mid-campaign, without a confirmation dialog — and takes the chat off your booking page. Nothing is cancelled and nothing is lost: credits you have bought stay where they are. Looking things up in the Ask Nita panel in your own admin keeps working, because that is a lookup, not an opinion. Press 'Resume AI' when you want her back.
What she knows about your clients
Nita sees your business's own data and nothing from any other salon. She is not trained on it: your bookings, notes and messages are used to answer your questions and are not used to improve any model. A client who has opted out of marketing is never contacted by her, and that opt-out is checked again at the moment of sending, not only when the list was drawn up.
Where to find each part
- Nita (AI) → Assistant in the left-hand menu — the hub: your credit balance, the pause button, and every capability with a line about when you would use it.
- Your booking page — the chat guests see. Prices, hours, address and your cancellation policy are answered from your settings, for everybody, always. Her own conversational replies are free too, and switched on by one tick in your settings.
- Nita (AI) → Posts & campaigns, and Write a post — where she writes.
- Nita (AI) → Phone receptionist — the phone line, which is priced separately.