Help centre
Everything, explained step by step
From your first booking to WordPress embeds and promotion codes. Can't find it? Ask us — a human replies.
Getting started
Getting started: your first booking in 15 minutesThe complete setup path from empty account to first booking: services and prices, working hours, brand colours and logo — then sharing your booking link.Customise your booking page & linkSet your brand colour, logo, cover photo, description, gallery and reviews so the Slotora booking page looks unmistakably like your own business.Import your clients from Fresha, Booksy or any CSVSwitch in a day: export your client list from Fresha, Booksy or a spreadsheet and import it into Slotora in minutes, with automatic column detection.Set up your team: rotas, photos and staff loginsSet per-staff working hours, split shifts and date exceptions, add staff photos to your booking page, and give team members their own limited login.
Your website
Add Slotora booking to a WordPress siteThree ways to take bookings on a WordPress site: a simple button, a popup widget, or a full embedded booking page. No plugin and no developer needed.Add Slotora booking to a Wix siteStep by step: add a booking button or embed the whole Slotora booking flow into a Wix site using the Embed HTML element. No plugin, no developer.Squarespace, Shopify & other site buildersExactly where to paste the Slotora booking snippets in Squarespace, Shopify, Webflow, Jimdo and other website builders — no plugin or developer needed.
Marketing
Take bookings from Instagram, Facebook & GoogleStep-by-step: add your booking link to your Instagram bio and Facebook 'Book now' button so clients book straight from your social profiles.Sell gift cards and session passesSet up gift cards and multi-session passes, and see exactly how codes are issued, emailed to the buyer and redeemed automatically at the next booking.Run promotions with coupon codesCreate percent-off or fixed-amount coupon codes with expiry dates and usage caps, and see where clients enter them during the booking flow.Automations & loyalty: bring clients backSwitch on review requests, rebooking nudges, win-back messages, birthday greetings and loyalty points — then send one-to-many campaigns to the right clients.
Daily use
Take card payments: set up Stripe step by stepConnect your own Stripe account to take deposits, full prepayments and no-show fees — the money goes straight to you, Slotora takes 0%.The no-show toolkit: reminders, policies, waitlistEvery Slotora tool that protects your calendar from no-shows and late cancellations — reminders, deposits, cancellation windows, waitlist and block list.Recurring appointments & multi-service bookingsBook a regular's next six visits in one go, and let clients book several services back-to-back in a single appointment without gaps in your diary.SMS reminders: how they work and how to switch onSlotora is free — SMS is optional and pay-as-you-go. Here's how to turn on text reminders and only ever pay for what you send.Digital forms: consent forms before the visitCollect medical history, patch-test answers, consent and e-signatures automatically before your client arrives — sent by email or SMS, saved to their record.Two-way SMS: let clients text you backTwo-way SMS is optional and off by default. How to get a UK number so clients can text you back, what each message costs, and how to keep replies tidy.