The no-show toolkit: reminders, policies, waitlist
Every Slotora tool that protects your calendar from no-shows and late cancellations — reminders, deposits, cancellation windows, waitlist and block list.
Automatic reminders
Every confirmed booking gets a reminder email before the visit (24 hours by default — change it in Settings). No action needed from you.
Self-service changes with YOUR rules
Confirmation emails contain a manage link where clients cancel or move the booking themselves. Moving closes at your cancellation deadline; cancelling stays open until the appointment starts, and if you charge a late-cancellation fee, the page shows it before they confirm.
The waitlist safety net
When a day is full, guests can join a waitlist. Whenever a slot frees up — someone cancels, a booking is moved to another time, a no-show is marked before the appointment, or an abandoned deposit checkout releases its hold — the people waiting for that service on that day get an email naming the time that came free, as long as it can still be booked online. Nothing is held for anybody: it is first come, first served.
No-show tracking & block list
Marking a booking 'no-show' counts on the client's profile, so patterns are visible. Serial offenders can be blocked from online booking with one click — they can still call you.