One bill at a Canadian salon counter: the visit, the retail and the tip together
A client at your desk rarely pays for one thing. She had highlights and a blow-dry, she wants the conditioner her stylist used, and she is buying a gift card for her sister's birthday. She would like to put forty dollars on her debit card and the rest in cash. A sale in Slotora puts all of it on one bill and takes the money however she offers it.
Try the desk in a 14-day trialEvery way a Canadian client pays
Mix them on one bill. A visit can be split any way she likes; a product, a gift card or a pass is paid in one go.
Interac debit
On a Stripe reader at your desk, routed through Interac as Canadian debit must be, at Stripe's flat Interac fee.
Credit card
Visa, Mastercard or American Express on the same reader, into your own Stripe account.
Cash
Type what she hands over and the change is worked out for you.
Your existing terminal
If you keep the machine from your bank, record the payment it took; the money never passes through Slotora.
An e-transfer
A client who pays by Interac e-transfer is recorded as a bank transfer, so the visit shows as paid.
Tap to Pay on a phone
Switched on salon by salon. Ask us if you want it; the reader works without it.
One sale, start to finish
From the appointment or from the client's card, at the desk in the browser.
01
Open the bill
Her visit is already on it, less anything she paid before — a deposit online last week, or a gift card she has used.
02
Add what else she takes
Another of her visits today, a product off the shelf with the stock count beside it, a gift card or a pass. Name who sold the product, so retail commission finds the right person.
03
Take the money
Each payment shows what it covered and what is left. The bill stays open until nothing is owed.
04
Done in one place
The appointment, her card, the shelf count and the day's takings are all updated. Nothing to copy across at close.
Interac at the counter, and the limits that come with it
Every Canadian debit card is an Interac card, and Stripe sends those payments over Interac even when the card also carries another network's logo. A tap is limited to C$250; above C$100, or on the fourth tap in a row, the reader asks her to insert the card and enter her PIN.
That limit matters on a phone. Tap to Pay cannot take an inserted card, so an Interac tap over C$100 on a phone can be declined; the app then suggests a credit card or a payment link. A reader on the desk does not have that problem.
Refunds are the other Interac rule. They can only be made in person, with the same card presented to the reader again. If she has already left, give it back another way — cash, or a gift card — and record that.
What her receipt shows, and what it does not
If she has an email address on file, she is sent a receipt in your salon's name: what she paid this time, the tip on its own line, how she paid, what she has paid in total and anything still owing. The email asks her to keep it as her receipt.
It does not break out GST/HST, and it does not print your GST/HST registration number. Slotora shows the prices you set and the money you took; it does not calculate sales tax on your services or products. If your salon is registered, your pricing, your receipts for clients who ask for one with tax shown, and your returns stay with you and your bookkeeper.
Do not confuse that with Slotora's own bill to you. Belavin Limited is not registered for GST/HST in Canada, so nothing is added to your subscription at present, and its invoice says so. That is about what you pay Slotora, not what your client pays you.
Tips
A tip is recorded with the payment for the visit, the place it has always lived, and travels to the receipt and to the day's report. When the visit was done by a stylist who rents her chair, the money for it is hers, and a card payment for it is taken on her own Stripe account rather than the salon's.
Before you rely on it
The parts that are not there, or not for everyone yet:
- It is switched on per salon
- The one-bill sale is off until we turn it on for your salon. Ask us from the contact page; until then payments are taken on each appointment.
- No tax lines
- No GST, HST or PST is calculated or printed on a sale.
- Not online
- A client cannot buy a product from your booking page; the sale is something the desk does.
- One tap, one thing
- One card payment covers one visit, one gift card, one pass, or all the products together, so a cut and a bottle by card is two taps.
- No barcode scanner
- Products are picked from your list, not scanned.
Questions about checkout
Can a client pay for a service, a product and a gift card on one bill?
Yes, once the sale is switched on for your salon. All of them go on one bill, paid in one go or in several payments.
Can she split a visit between cash and debit?
Yes. A visit can be split any way she likes. A product, gift card or pass is paid in one way.
What does Stripe charge for Interac?
Stripe's Canadian page lists C$0.15 per Interac debit payment in person. Slotora adds nothing to it.
Why can I not refund an Interac payment from the screen?
Interac requires the refund to be made in person, with the original card presented to the reader. Stripe does not allow it any other way.
Does the receipt show GST/HST?
No. The receipt shows the amounts and the tip. If your salon is registered for GST/HST, how the tax appears to your clients is yours to arrange.
Sources
The Interac and fee facts above are from Stripe's own pages, read on the day shown.
- Stripe — Pricing for Canada — https://stripe.com/en-ca/pricing · Read on In-person card and Interac fees.
- Stripe — Terminal regional considerations: Canada — https://docs.stripe.com/terminal/payments/regional?integration-country=CA · Read on Interac routing, contactless limits and in-person refunds.
Ring up a real Saturday
Set up your shelf and your services, take a test payment on a reader, and ask us to switch the one-bill sale on when you are ready.