Slotora vs Treatwell, and why they are not the same kind of thing
Treatwell is a shop window with software attached: it brings you clients and takes a share of the first visit. Slotora is the software, with a small directory of our own that costs nothing to be in, at no monthly fee and no commission on anything. This page puts the two side by side with Treatwell's own published figures, the dates we read them, and the four things Treatwell does that we cannot.
What a new client costs, on each side
Treatwell's partner pricing page carries no monthly figure at all, so there is no monthly total to multiply by six chairs. What it does publish is the cut: 35% of the first booking made by a client the marketplace introduces. The sum below works that at a ticket price we have chosen — not one of theirs.
- Treatwell's 35% on a new marketplace client's first visit, on a £60 appointment
- £21 to Treatwell
- 10 such clients in a month
- £210 a month
- The same rate held for a year
- £2,520
- Plus the monthly fee their own FAQ refers to
- not published
Slotora's salon product has no monthly fee, nothing per person, and 0% commission — on bookings, deposits, prepayments and card payments, for a new client and a returning one alike. Card processing is Stripe's own rate on the salon's own Stripe account; we add nothing to it.
The £60 appointment and the 10 new clients a month are our illustration, not Treatwell's — the only figure above taken from their page is the 35%. Their page also states that all commissions and fees are subject to VAT, so the real charge is higher than the sum shown. The 35% applies only to a client the marketplace introduces: their repeat bookings, and every client who finds you yourself, are charged 0%.
The rows a salon asks about
Every cell in the Treatwell column comes from the numbered source under the table, read on the date printed there. Where a cell says their pages do not name something, that is a statement about the pages — not a claim about the product.
| The question | Slotora | Treatwell |
|---|---|---|
| What it costs a month | Slotora: £0, whatever the size of the team | Treatwell: Two plans, Freelancer and Advanced. Both buttons read Start for free, the page names no monthly figure, and their own FAQ refers to your monthly fee1 |
| Charged per person | Slotora: No. The code that adds a colleague has no limit and nothing is charged per head | Treatwell: No — the Advanced plan says unlimited staff members1 |
| Commission on a new client's first booking | Slotora: 0%. A new client who books through Slotora costs nothing | Treatwell: 35%, on a client the Treatwell marketplace introduces1 |
| Commission on a client who found you yourself | Slotora: 0% | Treatwell: 0%. Their FAQ names calls, texts, messages, clients you add yourself and the Book Now button on your own site and social as not charged1 |
| Fee when a client pays online in advance | Slotora: Stripe's own rate, on the salon's own Stripe account. Slotora adds no application fee | Treatwell: 2.5% + VAT, applied only when the client prepays online1 |
| In Ireland | Slotora: The same: €0 a month, 0% commission | Treatwell: Their Irish partner pricing page prints the same 35% and the same 2.5%2 |
| A marketplace that brings you new clients | Slotora: Yes, and it is free — but ours is a small directory, not a marketplace with their traffic | Treatwell: Yes, and it is the point of the company: their partner page claims half a million customers searching every day and over 150,000 salons across Europe4 |
| Running another system alongside it | Slotora: Yours to decide. We export your data and do not ask to be your only system | Treatwell: Their FAQ says they do not sync with any other existing management system, as your exclusive partner1 |
| A front desk login that is not the owner's | Slotora: Yes, free and unlimited. She runs the whole diary, opens the client book, takes payment and refunds at the counter; the salon's takings, the settings and the price of a visit stay with the owner | Treatwell: Customisable calendar access is named among their features; their pages do not name a reception-only seat or what it costs3 |
| Staff commission and wage worked out for you | Slotora: Yes. A percentage on services and a separate one on retail, per person, with a fixed wage beside it and a monthly statement | Treatwell: Flexible staff pricing, staff portfolios and team performance tracking are named among their features; their pages do not name a commission-and-wage statement3 |
| Somebody renting a chair, settled | Slotora: Her guest pays into her own account, your day-close counts your cash and not hers, a refund follows whoever was paid, and a rent ledger records what each renter owes and has paid | Treatwell: Their pages do not name a chair-rent settlement3 |
| Rota and clock in / clock out | Slotora: Yes. A weekly rota per person, a different one on odd and even weeks if you need it, the salon's opening hours over everybody, and clock in and out for the team | Treatwell: Smart rotas are named among their features3 |
| Stock and the back bar | Slotora: Yes, deducted when the visit is completed | Treatwell: Stock management, a POS checkout and Tap to Pay are named among their features3 |
| Bringing your future calendar across | Slotora: Yes. Future appointments come across from your old system's appointments export, matched to your clients, services and team, and your guests are sent nothing. You do it yourself, in the browser | Treatwell: Their FAQ says their customer service team imports the basic data and technical notes from your previous system1 |
| Your data if you leave | Slotora: Yours, and exportable from the account at any time | Treatwell: Their FAQ says the data remains the property of your establishment, and that you still own it if you cancel your plan1 |
What Treatwell charges for and we do not
Not the team — Treatwell's own Advanced plan gives unlimited staff, so nobody wins that row, and this page does not pretend otherwise. These five are the real differences.
0% on every booking, including the first one
A client who finds you through Slotora costs you nothing, on her first visit and on her twentieth. Treatwell charges 35% of the first booking of a client it introduces — £21 on a £60 appointment, before VAT.1A price you can read before you sign up
Every chargeable thing in Slotora is named with its price on our own pricing page. Treatwell's partner pricing page carries no monetary figure at all, and its FAQ refers to a monthly fee it never states.1We do not ask to be your only system
Treatwell's FAQ says it does not sync with any other existing management system, as your exclusive partner. Your Slotora data exports whenever you want it, and nothing here depends on you dropping what else you run.1A reception seat with its own login
The person on the desk gets the diary, the client book, the card machine and a refund with the guest still standing there. What the salon took today, this month and per person stays with the owner, and so does the price of a visit.3The chair-rent ledger
What each renter owes you, and what she has paid, per week or per month, with arrears and how full her chair really was. In the salon account in the browser; the app shows it read-only. It records the rent, or, if she agrees, takes it from her saved card into your salon's Stripe account.3
Where Treatwell is the better buy
Two of them, and the first is not a feature gap — it is the whole reason a salon joins Treatwell. If it is what you are buying, nothing on this page should talk you out of it.
Their shop window is the whole product, and ours is a small directory
Treatwell's partner page claims half a million customers searching for appointments every day and more than 150,000 salon partners across Europe. That is the product, and the commission on a first booking is the price of it. Slotora lists a salon too, at no charge and with no commission on anything — but half a million daily searchers is the thing we do not have, and a free listing in a small directory is not the same offer. A salon that needs to be found by strangers should weigh those two honestly.4They will move your data for you
Treatwell's FAQ says their customer service team takes care of importing the basic data and technical notes from your previous management system. Ours is self-serve first: you import your client list, services, future appointments and gift-card and pass balances from your old system's export. Since 11 October you can also send us the files instead and a person does the import — answered on working days, with no promise of a date.1
Britain and Ireland — and the other live markets this page is not written for
One locale, two countries, and a deliberate absence behind it. This is worth being explicit about rather than quiet:2
- Every Treatwell figure above was read on their British partner pricing page and confirmed word for word on their Irish one, on the same day. They agree, which is why one English page can serve both countries without converting anything.
- Treatwell's own country switcher lists thirteen countries: the United Kingdom, Ireland, Germany, Belgium, Spain, France, Italy, Lithuania, the Netherlands, Austria, Switzerland, Portugal and Greece. Hungary, Poland and Romania are not among them, which is why there is no Hungarian, Polish or Romanian version of this page — a comparison against a company that has never sold to you is a page written for nobody.
- Slotora's side is the same in both countries here and in every other market it is open in: £0 and €0, no monthly fee and no per-person charge anywhere we operate.
- Card processing is Stripe's, on the salon's own Stripe account, at Stripe's published rate for its own country. Slotora takes no cut of it and never holds the money.
Sources
- Treatwell — partner pricing and FAQ (United Kingdom) — https://www.treatwell.co.uk/partners/pricing/ · read on 2026-09-28
- Treatwell — partner pricing and FAQ (Ireland) — https://www.treatwell.ie/partners/pricing/ · read on 2026-09-28
- Treatwell Connect — salon software features — https://www.treatwell.co.uk/partners/solutions/salon-software/ · read on 2026-09-28
- Treatwell — partners home — https://www.treatwell.co.uk/partners/ · read on 2026-09-28
Questions before you switch
Is Treatwell salon software, or a marketplace?
Both, and the order matters. Treatwell Connect is a real salon calendar with a checkout, stock and staff tools, and it is given away around a marketplace that charges 35% of the first booking of any client it introduces. That is why this page is not laid out as software against software: the question is whether you want their shop window, not which calendar is nicer.
What does Treatwell actually cost a month?
We do not know, and neither does their pricing page. It names two plans, Freelancer and Advanced, with a Start for free button on each and no monetary figure anywhere on it — while its own FAQ mentions your monthly fee in passing. We are not going to invent a number for a table that claims to be sourced. Ask them, and hold them to whatever they answer.
Where do the £60 and the ten clients in your sum come from?
From us, and the page says so under the sum as well as here. The only Treatwell figure in that block is the 35%. We chose a £60 appointment and ten new marketplace clients a month so the percentage has something to bite on; put your own average ticket and your own number of new clients in and the arithmetic is the same.
Can I use Treatwell and something else at the same time?
Their FAQ answers that one directly: they do not sync with any other existing management system, and describe themselves as your exclusive partner. So in practice the calendar has to be theirs. Slotora asks nothing of the sort, and your data exports whenever you want it.
Will Slotora bring me new clients the way Treatwell does?
Not on that scale. We do have a consumer directory, your salon can be listed in it, and it costs nothing — no listing fee, and no commission on a client who books you from it, on her first visit or her twentieth. You switch the listing on yourself and a new account starts off it. What we do not have is half a million people searching every day, and that is what Treatwell is selling. If being found by strangers is what you are paying for, that is a real reason to stay where you are, and no discount from us changes it.
Can I sign up now?
Yes, in the UK and Ireland. The salon account has its own sign-up and costs nothing, so you can keep your Treatwell listing while your own booking page takes your regulars.
The three pages behind the rows above
Each of these is the long answer to one row in the table, with the same rule: anything not built yet is marked coming.
The rest of this product
The other pages about Slotora for busy salons.
- The team's diary
- Rooms and chairs
- The front desk
- Reports and the log
- Fresha compared
- Timely compared
- More than one location
- No per-seat fee
- UK salon software compared
- Switching software
- Self-employed stylists
- API and webhooks
- Rota and holidays
- Colour records and patch tests
- Two stylists, one visit
- One bill at the counter
- Packages and courses
- Salon software in the UK
Set up tonight, take bookings tomorrow
Register, add your services and each colleague's hours, and your booking page is live. No card, no contract, no notice period.
